Not All Market Share Is Worth Having

Most dealers will tell you they want more market share. But market share of what? That’s the question that rarely gets asked. Because not all market share is created equal. You can sell more, work harder, add customers, and increase volume—and still end up with a...

This Year Is Different

For the past several years, many independent appliance dealers quietly wondered: What is happening in our market? The signals haven’t lined up. Forecasts missed. What felt predictable for decades suddenly isn’t. Growth appears uneven. High-end demand has been...